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Terms of Use and Conditions

1. General

The following conditions apply to all services and products provided by the company.
Using this Web site indicates your agreement and acceptance of these terms.

2. Order confirmations, change orders and cancellations

The content and delivery of products and services are determined by the order confirmation from the company. Unless a special notification into eight days, the technical characteristics of products and services are mandatory. The services or equipment not included in the kits will be charged separately. Any amendment or cancellation of order is subject to the written agreement of the company. The resulting costs will be charged to the customer.

3. Price

Art 3.1: All prices are in CHF (Swiss Francs) and € (Euro) tax included (7.6%). The participation fee for handling and shipping is not included in the price.

Art 3.2: For orders placed and delivered in Switzerland, prices include 7.6% tax.

Art 3.3: Any order placed on the web site and delivered outside of Switzerland will be subject to taxes and customs duties that are imposed when the package reaches its destination. These duties and possible taxes related to the item delivery are the consumer responsibility. The consumer is responsible for checking and getting inform about duties and taxes. For more information, customer should check with the relevant authorities in his country.

Art 3.4: The prices listed on Soproshop.ch are subject to change without notice.

4. Illustration, size, weight, diagrams and production

The illustrations, dimensions, weight and standard patterns have no contractual value. Soproshop.ch reserves its right to make changes and replace any material with an equivalent.

Wind turbines: It is appropriate in individual cases, to require dimensional drawings with contractual value. Drawings and other documents remain the property of the company. The client must inform Soproshop.ch about any system specification or technical operation which is different from the company recommendations.

5. Delivery

The estimated date of delivery will be announced as soon as possible, but shall not be guaranteed. The delivery date implies the payment terms are respected. Delays in delivery can't result into compensation, nor order cancellation.

Wind turbines delivery: The day of delivery is the day of shipping. In case of truck delivery, the non-observance of agreed arrival time can't result into a compensation.

Regarding orders by phone, Soproshop.ch will deliver the products ordered upon the payment reception.

6. Delivery inspection and acceptance

The consumer is required to control the goods upon receipt. If the goods do not correspond to the delivery or in case of any damage, the consumer needs to provide written notice within eight days from the date of receipt. Claims made after this deadline won't be considered. If a default appears while in use, the consumer has to send Soproshop.ch a claim within the warranty period. Claims can not justify a suspension of payments.

7. Warranty

Soproshop.ch's products are 12 month warranty.

Soproshop.ch don't guarantee its products from damage occurring in case of force majeure, when the product's installation does not match the product terms of use and technical instructions given by Soproshop.ch.

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20% de réduction ave le code BON2016
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